How do I edit, pause or cancel a call?


Go to our service management page here


What editing, pausing or cancelling functionality do I have access to?


  • You can make changes to any aspect of your CareCall including the times, messages and contact details.
  • If the call receiver is away for a known period of time, we are able to set the calls to pause between two dates and or/times.
  • If the call receiver is away for an unknown period of time we are able to set calls to be paused indefinitely.
  • If a call receiver no longer desires the calls we can stop them altogether, along with any payments.


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